FAQ

Shipping

How long does shipping take?
Orders ship within 2 business days. Delivery typically takes 5–10 business days depending on your location.

Do you offer free shipping?
Yes — free shipping on all orders over $50.

Returns & Warranty

What's your return policy?
30-day returns on unused items in original packaging. Contact us to start a return.

Do your chargers come with a warranty?
Yes, our chargers include a 2-year warranty against manufacturing defects.

Products

Is the Ambient Flame Diffuser safe to leave on overnight?
Yes — it uses an LED and ultrasonic mist, not a real flame, so it's safe for extended use.

Will the 100W Smart Station charge my laptop?
Yes, it supports laptops, phones, and tablets with fast GaN charging up to 100W.

Orders

How can I track my order?
You'll receive a tracking link by email as soon as your order ships.

Can I change or cancel my order?
Contact us within 12 hours of ordering and we'll do our best to help.

Still have questions?

Reach out anytime — we're happy to help.